Our goal is to despatch your online order the next working day, however during peak times, we may take up to 2 business days to process orders. For all Domestic orders please allow 3-7 days for your order to reach you once it has been given to Australia Post and 5-7 business days during peak holiday and sales periods. In the unfortunate circumstance where an item is sold out, we will advise you promptly and organise a refund.
DOMESTIC (Australia wide) Standard delivery within Australia (unless we have a special offer):
- We deliver using Australia Post standard delivery which requires a signature on delivery. If you aren't home to receive your delivery, a card will be left for you and the parcel will be taken to your nearest Post Office where you can collect it.
- Free standard delivery for orders AUD $100.00 & over shipped domestically (within Australia)
- $9.95 delivery fee for orders under AUD $100.00 (shipped via standard delivery)
- Standard delivery time: 3 to 7 business days depending on your location from Sydney NSW 2204. Calculate your domestic delivery times here. Note: During sales and holiday periods, please allow 5-7 business days for your order to be delivered.
INTERNATIONAL (Rest of world) Australia Post International Standard delivery for all international orders:
- Free delivery for orders Australian Dollars (AUD) $200.00 & over shipped internationally
- Delivery costs are calculated and applied to orders at checkout by weight and destination.
- Duties and taxes are the responsibility of the customer. Please contact your local customer's authority for details.
- Calculate your international delivery times here.
- All payments are made in AUD, international fees may apply.
- All shipments are delivered via standard International shipping from Sydney, Australia. Delays may occur during holidays or other peak sales periods.